Billing software and custom development.
Iteora's R&D team executed a deep research of customers business processes and
hardware used for IP-telecom services and web-hosting management. After preparing
documentation, our design team started to work on UI prototypes. Prototypes were done
as "clickable" and we could check them together with customer employees. Thanks to
employees' feedback, we were able to provide simple and intuitive interfaces.
The solution works directly with CISCO routers in IP telecom side and with cPanel on hosting side which provides the following features:
- Single account for customers of web-hosting and IP-telecom;
- Activation and deactivation of the accounts;
- Discount vouchers;
- Selecting of the cheapest and best quality routes for IP telecom during calls;
- Reports and analytics;
- Changing packages, customer services customisation;